Frequently Asked Questions
What exactly is non-medical home care?
Non-medical home care focuses on assisting with the activities of daily living (ADLs) and instrumental activities of daily living (IADLs) to help individuals live independently and safely at home. This includes companionship, meal preparation, transportation, light housekeeping, and personal care like bathing and dressing. We do not provide medical services like injections or wound care.
How are your caregivers screened and trained?
Our caregivers are our most valuable asset. Every team member is thoroughly vetted, including comprehensive background checks, reference checks, and in-person interviews. They are licensed, insured, and receive ongoing training in best practices for senior and veteran care, empathy, and communication.
Are your services available for veterans?
Absolutely. We are deeply committed to serving our veteran community. We can help families navigate their benefits and provide care that is sensitive to the unique physical and emotional needs that can arise from military service.
We understand that needs can arise suddenly. We strive to match you with a compatible caregiver and begin services as quickly as possible, often within 24-48 hours of your initial consultation.
How do you create a care plan?
It begins with a *free, no-obligation consultation* at your home. We meet with you and your family to listen, understand your needs, and learn your preferences. Together, we create a personalized plan of care that everyone feels confident and comfortable with.
What are the costs, and is this covered by insurance?
We work with various payment options, including private pay, long-term care insurance, and veteran’s benefits. While traditional Medicare does not cover non-medical home care, other programs might. Our team can help you understand your options and navigate the financial aspects.